M-Agent is an intelligent mobile money tool for registered MoMo agents in Ghana. Serving a customer normally means moving through the same menus, typing the same numbers over and over, and hoping the screen is not dismissed halfway through.
With M-Agent, the agent enters the number once, confirms it with the customer, and presses once. The app moves through the menu from there, stopping at the PIN prompt and handing control back. It never sees, stores, or touches the PIN.
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One dashboard, every network
MTN, Telecel and AirtelTigo from a single screen, with the network detected automatically from the number.
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Smart navigation
M-Agent walks the menu for you and hands back at the PIN screen.
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Seamless mode
Hides the flashing menu screens behind a clean processing overlay.
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Contact picker and number suggestions
Pull a number straight from your contacts, or let M-Agent suggest customers you have served before.
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Automatic records
Every transaction is saved the moment it happens, with the customer name, number, amount, type, transaction ID, date, and time.
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Transaction verification
Records are marked Attempted, Pending, Successful, or Failed on their own, so you can see at a glance what went through.
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Analytics and reports
Counts and amounts by day, week, month, or all time, broken down by transaction type.
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Custom menu builder
Build your own menu for any workflow M-Agent does not cover by default.
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Dual SIM support
Map each network to a SIM slot once and stop switching between lines.
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Lock protection
Secure your history, analytics and settings behind a guard password.
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Import and export history
Back up your records to a file and restore them on another phone.
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Offline access
Everything works and stays available without internet.
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Cloud backup Coming soon
Records kept off the device as well as on it, so a lost or damaged phone does not mean a lost history.
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Fraud literacy and protection Coming soon
Guidance on mobile money fraud, with prevention, detection, and protection built into the app.